A Brief Snapshot
This summarized snapshot of the Affiliate Program Agreement is provided for your ease only. Please ensure you read and understand the full agreement. If there are any inconsistencies between this snapshot and the Affiliate Program Agreement, the Affiliate Program Agreement prevails.
What’s in it for you (and some things you agree to)
- Any earnings you make can be withdrawn to either a PayPal account or a bank account (depending on your bank’s location).
- Within our Affiliate Panel, you’ll get access to a detailed dashboard to help you monitor your earnings and improve performance.
- We have a ‘first click’ attribution policy. This means that if a customer comes to our website via multiple referral links within the ‘cookie period’ (see more about this below), the first referral link will be credited as the referrer.
- We have a 14-day cookie period.
- We can approve Affiliate Program applications using any criteria we think are reasonable (including requesting verification information from you).
- We may, in certain circumstances, reverse commissions or earnings in accordance with our Affiliate Program General Terms.
You agree that you won’t
- Bid on, purchase, acquire, or register search engine keywords, domains or other identifying search terms owned or controlled by Dalga (targeting explicitly our brand name or product names).
- Use Dalga’s brand or intellectual property in a confusing or misleading way.
- Do any self-purchasing.
- Provide any kind of cashback for the buyers
- Do any form of domain forwarding.
- Do any form of cookie stuffing.
- Breach any applicable laws in being a Dalga Affiliate (including laws related to email marketing or SPAM, and privacy).
- Make any representations on behalf of Dalga.
Welcome to the Dalga Affiliate Program! We’re thrilled that you’re interested in referring Dalga to others. These terms outline the guidelines for participation in the Affiliate Program.
In these Affiliate Program Terms, ‘you’ refers to you, the Dalga Affiliate. ‘Website’ denotes Dalga’s online platform. When we use ‘we,’ ‘us,’ or ‘Dalga,’ we are referring to ourselves as the owners and operators of the websites.
- To become a Dalga Affiliate you must first apply to join the program via Our affiliate panel placed in your user account. By doing so, you accept the Affiliate Terms and our Privacy Policy.
- We will assess your application and may accept or reject your application at our sole discretion, for any reason based on reasonable grounds. We can ask for additional information in support of your application. Assessment criteria will be determined by us from time to time, and may include (but isn’t at all limited to):
A. the information provided by you in your application is verifiable and true;
B. you are able to demonstrate some ownership or rights to your affiliate website;
C. the quality of your affiliate website; and
D. our assessment of whether your website complies with these Affiliate Program Terms (or any other terms that apply to
he Affiliate Program from time to time). Our decision about whether you can become a Dalga Affiliate is final. - Before you can be paid, you will need to ensure you submit any necessary tax documents
and payout information. You will be notified if and what is required.
How earnings in our Affiliate system works:
- Referral links and code: Each of the Offer Terms that you choose to participate in has a unique referral link that can be generated via your Dalga Affiliate account, once you have been approved to join the Affiliate Program. Simply paste the link provided on your website, and if the terms of the Offer Terms are met, you may earn Affiliate Program referral earnings.
- Referral earnings: The earnings you will receive for successfully meeting the Offer Terms are detailed on each Offer Terms page. Prices and fees are exclusive of transactional taxes where relevant (like VAT and GST). You are responsible for paying all other fees and taxes associated with your referral earnings. Referral earning details (and the way in which they are calculated) will be described in applicable Offers. The default affiliate rate is 20%. Dalga does not in any way guarantee referral earnings (or any other earnings) through solely participation in the Affiliate Program and, to avoid doubt, your participation in the Affiliate Program may be terminated by us at any time (in accordance with clause 19).
- Here are a few more important points about how it works:
A. We use cookies and other similar technologies to track people who have clicked on your
link. It is your responsibility to ensure that you have provided all disclosures and obtained all necessary rights, consents, and permissions to drop relevant cookies to allow required tracking, using, or sharing of any relevant person’s data, and you represent and warrant to us that you’ve done this.
B. If a person doesn’t allow cookies or clears their cookies, then we may not be able to track them and in these circumstances, we are not liable to pay referral earnings on that person’s activity.
C. If a person clicks on your referral link and then later clicks on someone else’s, it is the first link they clicked on that counts (that is, we have a first-click attribution policy). Multiple Dalga Affiliates will not be paid for the same sale or transaction. You agree that if there is a payment dispute, the sole determination of Dalga will be final and binding.
D. The applicable cookie period will be described in your Offer Terms. But generally speaking, All clicks will have 14 days for cookies.
The terms of any Offer Terms must be met within that cookie period. After the expiry of the period, no referral earnings apply.
E. Commission is not paid for self-referrals (that is, where the affiliate and buyer are the same person). Referrals from fraudulent activity (including self-referral) may show up in your account but will be deducted from your final monthly referral earnings.
F. Referral earnings and other performance data will appear in your Dalga account which you can log in to here.
G. Above all, use of the Affiliate Program is subject to our Acceptable Use Policy. Dalga has the right to review each and every referral, and the right to remove any Affiliate from the program at our discretion.
H. Subscriptions -recurring payments- are subject to commissions in renewals as well. So, as long as a subscription plan is active and renewed, the affiliate will receive a commission.
How do we process earning payments
- We’ll process each month’s earnings on the 17th of the following month. For instance, we’ll process all earnings for April on the 17th of May.
- If any refunds or reversals occur (per clause 13) prior to the payout date, they will be factored into the payout calculation. This applies to earnings from both the earning month and the payout month (from the 1st to the 17th of each month).
- All payments you are entitled to will be listed in your account and paid to you via the provided payment options.
- You may bear some or all expenses incurred by us in paying monies to you via our third-party providers.
- Payment errors: If there are errors with your nominated payment details, including if:
A. we do not have the correct payment details;
B. we can’t contact you using the contact details that you have supplied; or
C. you are asking for payment to be made to a person, institution, or country that we’re prohibited from making payments to at law or where there are limitations in the banking systems, Dalga will be unable to make payment of your referral earnings. In these cases, you won’t be paid until the applicable payment issue is fixed. If you have any questions on payment mechanics, you can contact us directly at
[email protected] - Currency conversions: Payments will be made in USD. Our third-party partners may be involved in currency conversion if your bank account is not USD-based. You need to make sure your bank can receive funds from foreign countries.
- Refunds and reversals: If a transaction on Dalga relating to your Affiliate Program referral earnings is subject to a refund or reversal by a payment provider or by us, then the transaction is considered unsuccessful and we’ll deduct it from the earnings, and in case of not sufficient account funds, you must return the funds to us via the mentioned payment ways.
- Fraud: If we have reason to believe your Affiliate Program account is being used to conduct fraudulent transactions or is in any way associated with fraudulent activity, we may reject the payment, terminate your account, and/or require you to return the funds to us.
- You are responsible for paying all fees and taxes, including all indirect taxes such as VAT, GST or sales tax, associated with your use of the Affiliate Program wherever levied. We may collect geographical location information to determine your location, which may be used for tax purposes (so the location information you give us must be accurate for tax residency purposes). Despite this, if required by law, we may deduct or withhold taxes (including withholding tax) in connection with your being an affiliate. If so, we will give you relevant documentation that’s required by law about the deduction or withholding (like documentation allowing you to access rebates, or to manage your tax affairs).
The laws of the United Arab Emirates govern these Affiliate Program Terms, and you submit to the jurisdiction of the courts there.
Things you can’t do, You must not do any of these things:
- A. Do anything that might be confusing, misleading, or deceptive to users. This includes (but isn’t limited to) doing anything that may confuse users (or potentially confuse them) about whether your website is operated or endorsed by us (for example, by copying design elements from our website).
B. Use Dalga’s brands, trademarks, and any other intellectual property (Including using the product names as exactly how they’re advertised and named)
C. Use a domain name, search engine keyword, or pay-per-click advertising that uses any Dalga trademarks or variations and misspellings.
D. Bid on, purchase, acquire, or register search engine keywords, domain names, or other identifying search terms or titles that are the same or similar to intellectual property (including misspellings) owned or controlled by us (being Dalga Intellectual Property) to promote your participation in the Affiliate Program – except with express consent from the relevant person. Affiliates are not allowed to outrank or outbid Dalga on any relevant Dalga ad keywords.
E. In an effort to increase traffic to Dalga, send unsolicited emails or other messaging that in any way may constitute spam.
F. Do anything that would amount to a breach of any laws including, but not limited to, privacy, intellectual property and spam laws.
G. Do, participate in, or give effect to any form of cookie stuffing.
H. Any form of domain forwarding (ie, use a domain and set it to forward to Dalga using your affiliate link automatically). Using short links is allowed.
I. Make any representations on behalf of Dalga.
J. Do anything that is directly or indirectly in contravention of these Affiliate Program Terms or any direction given to you by us.
K. Engage in any conduct that does not meet our standards of ‘fair play’ at our discretion including things like attempted, apparent or actual fraud, generating non-genuine transactions, creating non-genuine users, confusing users, or providing a link that might mislead users.
L. Provide us with any information that is not true, accurate,, or complete.
M. Disclose your password or username to anyone. If you realize there’s any unauthorized use of your password or any breach of security you need to let us know immediately.
N. Affiliates are not permitted to directly link PPC activity to Dalga from search engines (Google, Yahoo, Bing or any others), this includes using Dalga as a display URL.
O. You’re not allowed to offer cashback or loyalty points to a customer who has also used a unique (i.e. not onsite generic codes) voucher or promotion code.
Legal Housekeeping
- Your compliance: We reserve the right to decide in our sole discretion whether or not your use of the Affiliate Program complies with any applicable laws or the Master Campaign Agreement (which includes these Affiliate Program General Terms), the Dalga Privacy Policy, or the Platform Terms. If we decide that you have not complied, we can, based on our reasonable discretion withhold your referral earnings and may disable your affiliate account.
- Termination: These Affiliate Program Terms start from the date of our approval of your application and will continue until terminated. On termination, you must promptly stop using and must delete, relevant links and Dalga Intellectual Property.
- Termination by you: You may terminate your participation in one or more Offer Terms or the Affiliate Program at any time by removing the relevant affiliate links.
- Termination by us: We may terminate or suspend your participation in one or more Offer Terms or these Affiliate Program Terms:
A. at any time and for any reason, based on reasonable grounds and with or without prior notice to you;
B. if we reasonably believe there is a risk associated with you, your account, or that payment, including if it breaches a law or regulation. Examples of where we might do this include transactions where the payment is from or to a person or country sanctioned by an authority (like the United Nations, the United States government, or the United Arab Emirates government); or where we reasonably believe there is a legal or regulatory risk or a risk of loss being suffered by us or our members; or
C. if we can’t make payments to or from your nominated country. We may take any of the actions stated in this section without notice. If required by law we may forfeit referral earnings. - Sanctions compliance: You promise that you are not located in a sanctioned country and are not on a sanctioned persons list. The Affiliate Program is not available to anyone located in any U.S.-sanctioned countries or to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals List (SDN list). As our websites are global, different laws may apply and these may restrict our relationship with you.
- Modifications: We may change, suspend, or discontinue any aspect of the Offer Terms or the Affiliate Program. We may also remove or modify any approved tags, text, or graphics for the Affiliate Program. You agree to promptly implement any request from us to remove or modify any link, graphic, or banner ad that is being used by you as part of the Affiliate Program.
- Your use of other services: You must comply with the requirements of any third-party services you use in connection with the Affiliate Program, like email providers, social networking services, and ad networks as long as doing so does not cause you to violate the terms of our affiliate program.
- Privacy: We respect your privacy. When you become an Affiliate you will be asked to provide some information about yourself. We and contractors may use this information in connection with managing the Affiliate Program, including marketing activities.
Our Privacy Policy explains how we deal with your information and it forms part of these terms. - Confidentiality: We value your information and take reasonable precautions to protect it. While we take reasonable steps to preserve the security of your information, please be aware that we can’t promise that your use of our Affiliate Program will be confidential, and we can’t promise that any information you provide to us is perfectly secure. While using our Affiliate Program, you may also become aware of confidential information about us, the Affiliate Program, or a user. You promise to not disclose any confidential information made available to you through the affiliate program to any other person.
- Intellectual Property: We own all the Dalga content we have put on our websites including the design, compilation, and look and feel of the Dalga, and copyright, trademarks, logos, designs, and other intellectual property (both registered and unregistered, present and future). You can use product images, content, and all related information to monetize the services. However, You will not copy, distribute, modify, or make derivative works of any other of our Dalga content or use any of our DALGA Intellectual Property in any way not expressly stated in these Affiliate Program Terms.
- Your indemnity to us: You are liable and solely responsible for:
A. your use of the website and the Affiliate Program;
B. the services, message, content, information, software, or other materials you send and use under the Affiliate Program;
C. your breach of any intellectual property rights belonging to others;
D. your breach of these Affiliate Program General Terms;
E. your breach of any industry code, regulation, or applicable law. - We have no responsibility to you or to any other persons for all liabilities, costs, expenses (including legal fees) and loss arising from third-party claims due to any of the matters set out in the previous clause 26(claims) and you agree to indemnify us, our directors, officers, employees and agents from all claims.
- We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of the matter.
- Disclaimer and Limitation of Liability: In some places, there may be consumer or fair trading laws that apply and that may give you rights that we cannot exclude, restrict or modify (‘non-excludable law’). We do not exclude or modify any non-excludable law. Except as provided in a non-excludable law, we are bound only by the express promises made in these Affiliate Program Terms and implied terms do not bind us. Except as provided in a non-excludable law, our liability for a term that cannot be excluded is to re-supply the relevant service. Except as provided in a non-excludable law, our cumulative liability to you, from all causes of action and all theories of liability will be limited to the total amount of your Referral earnings paid to you under these Affiliate program terms.
- Changes to Affiliate Program Terms: We may change these terms at any time and, if we make changes, we will take reasonable steps to let our members know about the changes. You can also keep track of whether changes have been made to our terms by referring to the ver-You can close your Affiliate account and terminate your agreement with us at any time if you do not agree to the changes. However, if you continue to participate in the Affiliate Program after the changes are made, then you will be agreeing to the changes.
- Applicable Laws: We control and operate the Affiliate Program from our offices in UAE.
