Frequently Asked Questions

What can I do with my DalgaDev panel?

You can see the orders & serial numbers (license keys) also download the latest version of the ordered applications. You can also see the list of activated devices of each license key from the panel. So, if you want to delete a device from your license key, you can do it straight away!

How can I login to my panel?

You can use this URL to login to your DalgaDev panel:
https://dalga.dev/my-account

How can I download the files and applications?

You can download the files from this URL:
https://dalga.dev/my-account/downlods
You can also go to the orders, select the order and download the files from it:
https://dalga.dev/my-account/orders/

I lost my password what can I do about it?

You can use the URL to reset your password if you know your email address:
https://dalga.dev/my-account/lost-password/
Enter your email address in the lost password page's field and click on reset. You'll receive an email to change your password. You can click on the link and change your password.
If you have any issues in receiving the email, check your spam & junk folders. If the issue persists, please contact our support team.

I lost my email and password what can I do?

If you lost your email address, you have to contact our support team with your order & transaction details to help you out in reminding the email address.
if you only lost your password, you can check out this FAQ to find out how to reset your password:
https://dalga.dev/faq/DalgaDev-panel-FAQ/45/

How to see my license keys?

You can go to the orders page:
https://dalga.dev/my-account/orders/
then select the specific order and scroll down to see the related serial number (license key).
You can also go to the license keys tab to see all assigned license keys:
https://dalga.dev/my-account/serial/

How can I see the activated devices on my license key?

You need to login into your DalgaDev account and then go to the license keys tab.
Once you go to the license keys tab in your DalgaDev account, you can see the activated devices of each license key by clicking on the "Devices list" button.
As soon as you click on the device list button, you'll see the list of activated devices (with activation Date and another bunch of information). You can delete the device from the list if you want to. So, if you lose your computer or VPS, etc. you can easily delete the device from your license key.

I got my purchase code/license key from Envato and I want to control the activated device

If you bought the application and got your license key from Envato, you can also use the DalgaDev panel to monitor and control activated devices of your license key. To do this you need to sign up on our website by this URL:
https://dalga.dev/my-account
Then go to the License keys and click on "Add serial number". This is also a shortcut URL to that tab:
https://dalga.dev/my-account/add_serial/
Select the product and add your purchase code. As soon as your purchase code is verified, you can see the devices list and control them.
* Please note that you need to install the ordered application on at least 1 computer to be able to add your license key into the panel.
Read how to see & control the devices from here:
https://dalga.dev/faq/DalgaDev-panel-FAQ/48/
 

Did not find your answer?

If you could not find the answer to your question. Do not worry, you can easily contact the Dalga from the support section and ask your question.