Frequently Asked Questions

I want to setup the application, what shall I do?

Our every public application has an instruction file to help customers to work with the software and setup.
If you want to use our setup services, you can send a support enquiry to our support department. Please note that we only setup an application for once and it will free of charge. If you need to set up the application more than 1 time by us, you will need to buy our set up services.

I have a problem with application, what next?

If you read the instruction file and FAQs and you still have the problem, don't worry! Send a support enquiry, we'll check and respond as soon as possible.

I want to use an app on another computer but it says I am unable to do it

Our applications have a licensing system that limits the number of computers that can be activated to use. We mentioned this and the number of computers that can be activated by a single license key on the product's description page.
If you want to use another computer, you can buy an extra license key or you can delete a computer from your license key. Check this out to learn more:

Cant find your Answer?

If you do not find the answer to your question, you can send it to us so that we can answer it as soon as possible. To do this, contact us on the contact us page