Support is included with every plan. For subscription-based applications, support is available for the entire duration of your subscription, from the day the plan starts until it ends. For lifetime (one-time purchase) applications, 6 months of support are included.
Support covers installation, setup, and troubleshooting. Customization and new feature development are not part of the support service. If you need those in a custom development project, please contact the related department before placing your order.