What is included in the support service?

Support items › Question

Support is included with every plan. For subscription-based applications, support is available for the entire duration of your subscription, from the day the plan starts until it ends. For lifetime (one-time purchase) applications, 6 months of support are included.

Support covers installation, setup, and troubleshooting. Customization and new feature development are not part of the support service. If you need those in a custom development project, please contact the related department before placing your order.

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